How to Arrange a Pickup From a Handled Facility
If you or your carrier plan to pick up an order directly from a Handled warehouse, the order must still be entered into the Handled system and processed like any other outbound shipment. This ensures accurate inventory tracking, proper documentation, and timely preparation by our team.
How to Submit a Customer Pickup Order
Create the order in the Handled System
Before a pickup order rush request can be processed, the order must already exist in our warehouse system.
Most customers enter orders automatically through their selling channels.
You may also enter orders manually within the Handled System.
If you prefer Handled to enter an order on your behalf, Manual Order Entry Fees will apply (as defined in your Service Agreement).
Notify the Handled Team
- Once the order has been placed follow these instructions to schedule and confirm a pickup.
Fees and Processing Notes
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Standard order processing and handling fees apply.
Even though you are providing your own transportation, our warehouse still performs all normal fulfillment activities—including picking, packing, staging, and dock coordination. - Orders will be prepared according to your normal packaging and palletization specifications unless other arrangements are made in advance.
Questions?
If you have any questions about arranging a pickup or need help entering the order, please reach out to your Account Manager or contact the Handled Support team.