Fulfillment built for your category
Handled is built for brands where presentation, accuracy, and careful handling decide the repeat purchase. Whatever you sell, fulfillment runs to your spec — not a template.
Six categories, one standard
Pick your category for the specifics — what breaks, what we tune, and how brands like yours run fulfillment with Handled.
Apparel & Accessories
Size and color variants, high SKU counts, branded unboxing, and easy exchanges — handled to your spec.
Health & Wellness
Supplements and wellness products picked and packed accurately, with careful handling and your packaging rules.
Cosmetics & Beauty
Brand-defining unboxing, careful handling, and consistent presentation — the experience your customers expect.
Food & Beverage
CPG-ready handling and packaging built around your product’s needs, with the accuracy and speed to match.
Pet
Bulky and bundled pet products handled with workflows shaped to your catalog, not a one-size template.
Home & Lifestyle
From fragile to oversized, your home and lifestyle goods get packaging and handling tuned to your brand.
One partner, tuned to each category
Different products fail in different ways — wrong variant, crushed packaging, a broken seal. Handled shapes the workflow around your catalog so none of them reach your customer.
Your spec, not a template
Packaging, kitting, carriers, and workflows are built around your products and held there, order after order.
Accuracy in writing
Every SKU is picked against your rules with 100% order accuracy, guaranteed in your contract.
Visibility into everything
One live view of orders, inventory, shipments, and returns across every channel you sell on.
People you can reach
A named brand ambassador in the warehouse and a direct line — never a ticket queue.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
3PL services built around your spec
The giants make you fit their template. With Handled you stay in control of how every order is picked, packed, and shipped. If you can describe it, we'll handle it.
Ecommerce Fulfillment
Pick, pack, and ship your catalog with 100% order accuracy.
Omnichannel
DTC, marketplace, and retail orders run side by side from one floor.
B2B & Retail
Wholesale POs and retail orders routed to your guides.
Kitting & Bundles
Kits, bundles, and gift sets built to the spec you set once.
Branded Packaging
Custom boxes, tissue, and inserts built to your unboxing spec.
Returns
Returns received, inspected, and restocked to your policy.
If you can describe it, we'll handle it.
Every category gets a real person on the floor
Handing off fulfillment shouldn't mean losing sight of your inventory or your standards — your ambassador is how you keep control.
Dedicated brand ambassador
A named person who knows your brand, your SOPs, and your standards — and holds the floor to them, order after order.
Your eyes on the floor
They watch your inventory arrive, your kits get built, and your packaging go out — flagging and fixing issues before a customer feels them.
Reachable anytime
A direct line by Slack, phone, or in person — never a ticket queue you wait behind.
Scaling brands across categories trust Handled
Apparel, beauty, wellness, and CPG brands who switched and kept control of their brand experience.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Guarantees that hold in every category
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Fulfillment with visibility into everything
Orders, inventory, tracking, and returns sync in real time across every cart and marketplace — one live view so oversells and stockouts stop, and nothing happens in a black box.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Industry fulfillment questions, answered
01Which industries does Handled serve?
Handled fulfills for apparel and accessories, health and wellness, cosmetics and beauty, food and beverage, pet, and home and lifestyle brands — categories where accuracy, careful handling, and presentation decide whether customers come back.
02Does my industry need a specialized 3PL?
What matters is whether the 3PL adapts to your products. Handled builds packaging, kitting, and handling workflows around each catalog — variant-heavy apparel, fragile glass, oversized bags — instead of forcing every brand through one template.
03What if my category isn't listed?
The categories here are where we've proven the fit, not a limit. If your products need accurate picks, careful handling, and fulfillment run to a spec, get a quote and we'll tell you honestly whether we're the right operator for it.
04Can you handle a brand that spans categories?
Yes. Each product line gets its own packaging and handling rules on the same floor, under the same live view — one partner, one system, every SKU to its own spec.
05How customized can fulfillment get for my category?
You set the spec — boxes, tissue, inserts, kit builds, carrier choices, returns rules — and your named ambassador enforces it on every order. If you can describe it, we'll handle it.
06How do I switch from my current 3PL?
A dedicated person runs the move for you — connecting your carts and marketplaces, mapping your packaging and pick-pack SOPs, and transferring inventory on your schedule — so nothing about your operation has to change to fit us.
Fulfillment built around your brand
Hand off the operation, keep control of the experience. Whether you ship 100 or 1,000 orders a day, pricing scales with you and you get a quote back in 24 hours.
Get your fulfillment quote
A few details and we'll write back within 15 minutes.