Rithum Fulfillment That Syncs in Real Time
Handled connects to Rithum (formerly ChannelAdvisor) so orders, inventory, and tracking sync the moment they land — no re-keying, no black box, and you keep control of every order.
The Rithum 3PL that runs to your rules
Every Rithum order flows into our system automatically and ships to your spec — you stay in control from the moment it lands.
Orders sync the moment they land
Rithum orders drop into our system in real time — no manual uploads, no re-keying, nothing sitting in a queue you can't see.
Tracking writes back automatically
Shipping and tracking push to your store and marketplaces the instant an order ships, so you and your customer always know where it is.
Route orders on your rules
Orders auto-assign across our bi-coastal warehouses on the logic you set to cut shipping time and cost — yours, not a black box.
One live view across every channel
See orders, inventory, and returns synced across all your marketplaces in real time, so counts never drift and you never oversell.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
Six ways Handled connects to Rithum
Handled connects to the carts, marketplaces, EDI networks, and OMS platforms your brand already runs, including Rithum. Orders, inventory, tracking, and returns sync in real time across every channel, so nothing happens in a black box.
Sync orders instantly
Handled pulls Rithum orders the instant they post — no CSV uploads, no queue you can’t see, no re-keying between the OMS and the warehouse.
Send shipping updates automatically
The moment an order ships, tracking writes back to your store and every marketplace connected through Rithum.
Route orders intelligently
Orders route by your logic to the warehouse that cuts shipping time and cost, across both coasts.
Assemble kits on demand
Multi-SKU kits and bundles are assembled to your rules as Rithum orders come in — set the spec once and it runs on every order.
Make changes in real-time
Cancel or update any order before it ships, right from your channel — the change flows to Handled instantly.
Split shipments seamlessly
Ship partial orders or route items from multiple locations — no extra setup required.
A dedicated team behind every channel advisor order
Handing off Rithum fulfillment doesn't mean losing sight of it. A named brand ambassador lives where your orders are picked, packed, and shipped — and holds the floor to your standards.
Dedicated brand ambassador
A named person who knows your brand, SOPs, and requirements — and enforces them on every order that flows in from Rithum.
Your eyes on the floor
They watch your inventory arrive, your kits get built, and your packaging go out — flagging and fixing issues before a customer feels them.
Reachable anytime
A direct line by Slack, phone, or in person — a real, reachable team, not a ticket queue.
Scaling omnichannel brands trust Handled
High-volume brands running across marketplaces switched to Handled and kept control of every order.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Every Rithum order shipped to your spec
The giants make you fit their template. With Handled you stay in control of how every order looks and ships — packaging, kitting, carriers, and workflows built to your rules.
Ecommerce Fulfillment
Pick, pack, and ship omnichannel orders to your standards with branded unboxing.
Branded Packaging
Custom boxes, tissue, and inserts built to your exact spec — not a stock template.
Kitting & Bundles
Multi-SKU kits and bundles assembled to your rules as Rithum orders come in.
Returns
Branded returns processed to your policy, with restocks visible the moment they land.
Omnichannel
One operation across every cart and marketplace your Rithum channels connect.
Special Projects
If you can describe it, we'll handle it — one-off work run to your rules, never off a menu.
If you can describe it, we'll handle it.
A Rithum 3PL that keeps every channel in sync
Built for omnichannel brands selling across carts and marketplaces at once. Orders, inventory, tracking, and returns sync in real time across every channel Rithum connects — one live view, nothing in a black box.
Rithum fulfillment guarantees, in writing
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it. Proof that handing off doesn't mean losing control.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Rithum fulfillment questions
01Does Handled integrate with Rithum, formerly ChannelAdvisor?
Yes. Handled connects directly to Rithum (formerly ChannelAdvisor) so orders sync into our system in real time — no manual uploads or re-keying. Inventory, tracking, and returns stay in sync across every cart and marketplace Rithum connects, giving you one live view of everything.
02How fast do orders ship once they sync from Rithum?
Orders that land by 12 PM ship the same day — that's our 100% same-day shipping guarantee, in writing. Because Rithum orders sync the moment they land with no manual step, nothing sits in a queue, so you hit cutoffs instead of missing them.
03Does tracking write back to Rithum and my sales channels automatically?
Yes. The instant an order ships, tracking pushes back to your store and every marketplace automatically, so you and your customer always know where it is. No re-keying, no delays — visibility stays live across every channel without you touching it.
04Can I route Rithum orders across your bi-coastal warehouses?
Yes. Orders auto-assign across our New Jersey and California warehouses on the routing logic you set — to cut shipping time and cost. The rules are yours, not a black box, and you can reach the US in 2-day ground across both coasts with one live view.
05What visibility do I get into Rithum orders after I hand off fulfillment?
A real-time view of every order, SKU, shipment, and return across all your channels, with proactive monitoring that flags problems before your customer does. Your data stays transparent and exportable, and pricing is usage-based with no surprise fees.
06Does a Rithum integration keep inventory synced to prevent overselling?
Yes — counts sync in real time across every channel, so inventory never drifts and you don't oversell.
07Can I change or cancel a Rithum order before it ships?
Yes — cancel or update any order on your call, instantly, right from your store, before it leaves the floor.
Get a Rithum fulfillment center that runs to your spec
Hand off the work, keep control. Whether you ship 100 or 1,000 orders a day, Handled syncs your Rithum channels in real time — get a quote in 24 hours.
Get your Rithum fulfillment quote
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