Omni channel ecommerce fulfillment with every channel in view
Handled connects your carts, marketplaces, and retail orders into one live operation. Inventory, tracking, and returns stay visible while the warehouse follows your rules.
The omnichannel 3PL that runs every channel to your spec
Scaling brands choose Handled to unify DTC, marketplaces, and retail without giving up control of how each order looks and ships.
One live view, every channel
See orders, inventory, and shipments across carts, marketplaces, and retail in one real-time view — no black box, no surprises.
Inventory synced, no overselling
Real-time counts sync across every channel so you stop overselling when your current system drifts.
Orders route on your rules
Orders auto-assign across DTC, marketplace, and retail on the logic you choose — the rules are yours, not a template.
One team for B2B, retail, and DTC
Routing guides, EDI, and DTC packing rules run to your spec from one operation, backed by a named in-warehouse ambassador.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
Omni fulfillment shaped around how your brand already ships
The giants make you fit their template. With Handled you stay in control of how every order looks and ships — packaging, kitting, carriers, and workflows built to your spec.
Ecommerce Fulfillment
Pick, pack, and ship DTC orders to your standards with branded unboxing.
B2B & Retail
Routing guides, EDI, and retail compliance handled alongside your DTC orders.
Branded Packaging
Custom boxes, tissue, and inserts to your spec across every channel.
Kitting
Multi-SKU kits and bundles assembled to your rules as orders come in.
Returns
Branded returns run to your policy, with restocks visible the moment they land.
Special Projects
If you can describe it, we'll handle it — one-off work, never off the menu.
If you can describe it, we'll handle it.
Omni channel retail fulfillment with a real person on the floor
A dedicated in-warehouse brand ambassador watches your inventory, kits, and packaging across every channel — your eyes on the floor, not a ticket queue.
Dedicated brand ambassador
A named person who knows your brand, SOPs, and channel requirements — and enforces them on every order.
In the warehouse
Your eyes and ears on the floor: they watch inventory arrive, kits get built, and flag issues before a customer feels them.
Reachable anytime
A direct line by Slack, phone, or in person — talk to a real fulfillment expert whenever you need one.
Scaling omnichannel brands trust Handled
Established, high-volume brands selling across carts, marketplaces, and retail run their fulfillment with us.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Built for brands where the delivery experience is the brand
Some categories live or die on presentation, accuracy, and careful handling. Handled runs fulfillment to your spec — packaging, kitting, inserts, returns — so the unboxing your customers get is the one you designed.
Apparel & Accessories
Size and color variants, high SKU counts, branded unboxing, and easy exchanges — handled to your spec.
Health & Wellness
Supplements and wellness products picked and packed accurately, with careful handling and your packaging rules.
Cosmetics & Beauty
Brand-defining unboxing, careful handling, and consistent presentation — the experience your customers expect.
Food & Beverage
CPG-ready handling and packaging built around your product’s needs, with the accuracy and speed to match.
Pet
Bulky and bundled pet products handled with workflows shaped to your catalog, not a one-size template.
Home & Lifestyle
From fragile to oversized, your home and lifestyle goods get packaging and handling tuned to your brand.
Omni channel retail order fulfillment, synced live across every channel
Built for omnichannel brands selling across carts, marketplaces, and retail at once. Orders, inventory, tracking, and returns sync in real time — one live view, no re-keying.
The omnichannel 3PL that puts performance in writing
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it. Proof that handing off doesn't mean losing control.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Omnichannel fulfillment questions, answered
01What are omnichannel 3PL services and how do they work?
Omnichannel 3PL services fulfill orders from every channel — carts, marketplaces, and retail — out of one operation. Orders sync in real time, inventory counts stay unified so you don't oversell, and each order routes on the rules you set. You get one live view of orders, inventory, and shipments, with same-day shipping by 12 PM.
02Is Handled an omnichannel ecommerce fulfillment partner for scaling brands?
Yes. Handled runs omnichannel ecommerce fulfillment for scaling brands shipping 100+ orders a day across DTC, marketplaces, and retail. We fit our operation around how your brand already works — your packaging, kitting, and routing rules — and back it with guarantees in writing and a named in-warehouse ambassador.
03How much does omnichannel fulfillment cost?
Omnichannel fulfillment services are priced usage-based: storage, per-order fulfillment, and per-shipment shipping, so you only pay for what you use with no fixed platform fees or surprise charges. Whether you ship 100 or 1,000 orders a day, pricing scales with you. Request a quote and we'll send one back within 24 hours.
04What omnichannel fulfillment solutions do you offer across channels?
Our omnichannel fulfillment solutions cover DTC, marketplace, and B2B retail orders from one warehouse: real-time inventory sync, rules-based order routing, custom packaging and kitting, and branded returns. Every workflow runs to your spec, and you see orders, inventory, and shipments live across every channel.
05How does an omnichannel fulfillment strategy prevent overselling across channels?
A sound omnichannel fulfillment strategy keeps one unified inventory count synced across every cart and marketplace in real time, so a sale on one channel updates the rest instantly. Proactive monitoring flags low stock and exceptions before your customer does — no oversells, no black box, no surprises.
Run omni stock fulfillment without losing control
Hand off DTC, marketplace, and retail to one operation shaped around your brand — real-time visibility, rules-based routing, and guarantees in writing. Whether you ship 100 or 1,000 orders a day, get a quote back within 24 hours.
Get your omnichannel fulfillment quote
A few details and we'll write back within 15 minutes.