Ecommerce fulfillment you still control
If your current 3PL is slipping on speed, accuracy, or visibility, Handled takes over the work without forcing your brand into a template. Your packaging, workflows, data, and standards stay in view.
The ecommerce fulfillment company that runs to your spec
The reasons scaling omnichannel brands switch to Handled and stay in control after the handoff.
Fulfillment to your exact spec
Packaging, kitting, carriers, and workflows built to your rules — not squeezed into a standardized template.
Guaranteed in writing
Same-day shipping by 12 PM and 100% order accuracy, in writing — if we make a mistake, we cover the fix.
Real-time visibility
See every order, SKU, and shipment as it happens, with proactive monitoring that flags problems first.
A real, reachable team
A dedicated in-warehouse brand ambassador on your orders — not a ticket queue — plus clear, usage-based pricing.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
Everything the best 3PL for ecommerce handles
Every service runs to your spec — you set the rules, we follow them. If you can describe it, we'll handle it.
Ecommerce Fulfillment
Pick, pack, and ship DTC orders with branded unboxing, to your standards.
B2B & Retail
Retail and wholesale routing to compliance, from the same inventory.
Branded Packaging
Custom boxes, tissue, and inserts built to your exact spec.
Kitting
Multi-SKU kits, bundles, and subscription boxes assembled to your rules.
Returns
Branded returns processed to your policy and restocked fast.
FBA Prep
Prep and carrier choices Amazon's own template won't allow.
If you can describe it, we'll handle it.
The 3PL ecommerce fulfillment service with a real team
A dedicated brand ambassador inside the warehouse where your orders are picked, packed, and shipped — your eyes on the floor, not a ticket queue.
Dedicated brand ambassador
Knows your brand, your SOPs, and your standards, and holds the floor to them on every order.
In the warehouse
Watches your inventory arrive, your kits get built, and your packaging go out — flagging and fixing issues before a customer feels them.
Reachable anytime
A direct line by Slack, phone, or in person — a real person close to your orders when you need one.
Scaling omnichannel brands trust Handled
Established, high-volume brands that switched their ecommerce fulfillment to Handled and kept control.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Built for brands where the delivery experience is the brand
Some categories live or die on presentation, accuracy, and careful handling. Handled runs fulfillment to your spec — packaging, kitting, inserts, returns — so the unboxing your customers get is the one you designed.
Apparel & Accessories
Size and color variants, high SKU counts, branded unboxing, and easy exchanges — handled to your spec.
Health & Wellness
Supplements and wellness products picked and packed accurately, with careful handling and your packaging rules.
Cosmetics & Beauty
Brand-defining unboxing, careful handling, and consistent presentation — the experience your customers expect.
Food & Beverage
CPG-ready handling and packaging built around your product’s needs, with the accuracy and speed to match.
Pet
Bulky and bundled pet products handled with workflows shaped to your catalog, not a one-size template.
Home & Lifestyle
From fragile to oversized, your home and lifestyle goods get packaging and handling tuned to your brand.
3PL ecommerce fulfillment with real-time sync
Built for omnichannel brands: your carts, marketplaces, and retail channels wire up so orders, inventory, tracking, and returns sync in real time — one live view, no black box.
The best 3PL for ecommerce puts it in writing
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it. Proof that handing off doesn't mean losing control.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Ecommerce fulfillment questions, answered
01What does an ecommerce 3PL actually do?
An ecommerce 3PL stores your inventory and picks, packs, and ships every order for you. Handled runs it to your spec — your packaging, kitting, and carrier rules — with same-day shipping by 12 PM, 100% accuracy in writing, and real-time visibility on every order and SKU.
02How does an ecommerce fulfillment provider price its services?
Handled uses transparent, usage-based pricing — storage, fulfillment, and shipping — so you only pay for what you use, with no fixed platform fees or surprise charges. Whether you ship 100 or 1,000 orders a day, pricing scales with you. Get a full quote back within 24 hours.
03How do ecommerce fulfillment services handle both DTC and B2B?
One warehouse and one live view run your DTC and B2B orders together. Marketplace and retail orders route on your rules, retail ships to compliance, and everything draws from the same synced inventory — so omnichannel ecommerce order fulfillment stays under one roof as you scale.
04How do I switch ecommerce 3pl companies without disruption?
You're switching, not starting over. A dedicated person runs the whole move for you — connecting your carts, mapping your SOPs, and transferring inventory on your schedule. Nothing about your operation has to change to fit us, and you're welcome on the floor as the first orders ship.
05Can I customize ecommerce product fulfillment with Handled?
Yes. Custom packaging, inserts, kitting, carrier selection, and returns workflows all run to your rules, not a template. You set the spec and we enforce it, with a dedicated brand ambassador on the floor holding every order to your standards. If you can describe it, we'll handle it.
06What makes the best ecommerce fulfillment solutions for a scaling brand?
The best ecommerce fulfillment solutions pair serious software with genuinely personal service — real-time visibility, guarantees in writing, and a named person on your orders — so you grow without losing control.
Online fulfillment companies, minus the black box
Hand off ecommerce fulfillment to a partner that runs to your spec, keeps you in real-time visibility, and puts same-day shipping and 100% accuracy in writing. Whether you ship 100 or 1,000 orders a day, pricing scales with you.
Get your ecommerce fulfillment quote
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