B2B fulfillment that keeps retail orders under your control
Handled runs wholesale and retail fulfillment around your requirements, from routing guides and EDI to ASN flow and accuracy guarantees in writing.
The B2B 3PL that runs to your spec
The reasons scaling brands trust Handled with wholesale and retail orders - control-first, chargeback-free, and accurate in writing.
Routing-guide compliant, to your spec
Labeling, palletizing, and packing run to each retailer's routing guide - so violations and chargebacks stop.
EDI and ASN handled clean
EDI transactions and ASNs flow accurately so your retail connections stay intact and orders never break.
100% order accuracy in writing
Accuracy is a written guarantee - if we make a mistake, we cover the cost to fix it.
Real-time visibility into every order
See every wholesale and DTC order, its status, and its compliance in real time - no black box after handoff.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
B2B fulfillment services built to your rules
The giants make you fit their template. With Handled you set the spec for how every wholesale and retail order is packed, labeled, and shipped.
B2B & Retail Fulfillment
Wholesale and retail orders picked, packed, and shipped to your spec.
Retail Routing Compliance
Labeling and palletizing run to each retailer's routing guide - no chargebacks.
EDI & ASN
EDI transactions and ASNs handled accurately so retail connections stay clean.
Custom Kitting
Bundles, displays, and subscription kits assembled to your rules.
Branded Packaging
Custom boxes, tissue, and inserts built to your exact spec.
Returns
Wholesale and DTC returns processed to your policy, restocked same-day.
If you can describe it, we'll handle it.
A brand ambassador enforcing your B2B fulfillment services
A named ambassador lives on the floor where your retail orders are picked, packed, and palletized - your eyes and ears, enforcing your standards on every shipment.
Dedicated brand ambassador
Knows your brand, SOPs, and retailer routing rules - and holds the floor to them, order after order.
In the warehouse
Watches your inventory, kits, and pallets get built, and flags and fixes compliance issues before a retailer does.
Reachable anytime
A direct line by Slack, phone, or in person - a real person, never a ticket queue.
Scaling omnichannel brands trust Handled
Brands shipping wholesale and DTC at volume rely on Handled to keep retail orders compliant and accurate.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Built for brands where the delivery experience is the brand
Some categories live or die on presentation, accuracy, and careful handling. Handled runs fulfillment to your spec — packaging, kitting, inserts, returns — so the unboxing your customers get is the one you designed.
Apparel & Accessories
Size and color variants, high SKU counts, branded unboxing, and easy exchanges — handled to your spec.
Health & Wellness
Supplements and wellness products picked and packed accurately, with careful handling and your packaging rules.
Cosmetics & Beauty
Brand-defining unboxing, careful handling, and consistent presentation — the experience your customers expect.
Food & Beverage
CPG-ready handling and packaging built around your product’s needs, with the accuracy and speed to match.
Pet
Bulky and bundled pet products handled with workflows shaped to your catalog, not a one-size template.
Home & Lifestyle
From fragile to oversized, your home and lifestyle goods get packaging and handling tuned to your brand.
One live view across your B2B order fulfillment channels
Built for omnichannel brands: your carts, marketplaces, EDI, and retail connections sync orders, inventory, tracking, and returns in real time - so nothing happens in a black box.
The guarantees behind your outsourced B2B order fulfillment
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it. Proof that handing off doesn't mean losing control.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
B2B fulfillment questions, answered
01What does B2B warehousing and fulfillment cost with Handled?
Pricing is transparent and usage-based - storage, fulfillment, and shipping, priced to your packaging, labeling, and kitting rules. Whether you ship 100 or 1,000 orders a day, pricing scales with you, with no surprise fees or fixed platform fees. Ask for a quote and we reply within 24 hours.
02Why do scaling brands switch their outsourced B2B order fulfillment to Handled?
Brands outgrowing their current 3PL switch when accuracy slips, chargebacks pile up, or their rep goes quiet. Handled runs retail routing, EDI, and ASNs to your spec, guarantees 100% accuracy in writing, and gives you real-time visibility into every order - so you keep control after the handoff.
03Does Handled handle EDI and retailer routing-guide compliance?
Yes. We run EDI transactions and ASNs accurately and pack, label, and palletize to each retailer's routing guide, so your retail connections stay clean. A dedicated in-warehouse ambassador enforces those rules on the floor, catching compliance issues before a retailer flags a chargeback.
04Can Handled fulfill both B2B wholesale and DTC orders?
Yes. Handled runs wholesale, retail, and DTC orders from one warehouse on one system, with a single live view across every channel. Orders sync in real time, ship same-day when placed by 12 PM, and are guaranteed 100% accurate - so omnichannel volume never breaks your compliance.
05Can I visit the warehouse handling my B2B orders?
Yes. Walk the floor anytime - inspect your inventory, watch pallets and kits get built, and meet the team that runs your account in person. Full warehouse access is the strongest proof that handing off fulfillment never means losing sight of your product or your standards.
Run your B2B fulfillment with a 3PL for retailers
Handled runs wholesale and retail orders to your spec - routing-guide compliant, EDI-ready, 100% accurate in writing - and gives you a quote in 24 hours. Talk to a real B2B expert and keep control of your standards.
Get your B2B fulfillment quote
A few details and we'll write back within 15 minutes.