Pick and Pack Fulfillment, Packed The Way You Would
Hand off pick and pack without handing off control. We run every order to your exact spec and SOPs, guarantee 100% accuracy in writing, and give you real-time eyes on it all.
The pick pack partner that runs to your spec
Everything about how your orders get picked, packed, and shipped stays yours to control — we just enforce it flawlessly.
Packed to your exact spec
Every order picked and packed to your SOPs, inserts, and packaging rules — never squeezed into a standardized template.
100% accuracy in writing
Accuracy stays airtight as your volume grows. If we make a mistake, we cover the cost to fix it — guaranteed.
Real-time visibility
See every order the moment it lands and as it's picked, packed, and shipped — with proactive alerts before a customer feels a problem.
Kitting and bundles to your rules
Multi-SKU kits, bundles, and subscription boxes assembled to your rules alongside standard pick and pack.
Fast, affordable 2-day delivery from port to doorstep
With facilities near Los Angeles and New York City—close to major ports and population centers—we help you move inventory in faster and reach customers affordably in 2 days or less. Whether you're scaling on one coast or both, we've got you covered.
Close to your imports
Both facilities sit near major ports, so imported stock moves from freight to sellable faster and cheaper — less drayage.
Close to your customers
Inventory on both coasts reaches most U.S. shoppers in one to two days by ground — faster delivery at lower shipping cost.
Stay in control of fulfillment
Choose your warehouse location, walk the floor anytime, and meet your team in person — East, West, or both. Your call, not ours.
A pick and pack fulfillment center built to your spec
The giants make you fit their template. With Handled you control how every order looks and ships — packaging, kitting, carriers, and workflows to your spec.
Pick & Pack
Every order picked and packed to your standards and SOPs, with 100% accuracy in writing.
Kitting
Multi-SKU kits and bundles assembled to your rules as orders come in.
Branded Packaging
Custom boxes, tissue, and inserts packed to your brand's exact spec.
Subscription Boxes
Recurring boxes assembled and shipped to your cadence and rules.
Returns
Branded returns handled to your policy and restocked same day.
Special Projects
One-off work handled — if you can describe it, we'll handle it.
If you can describe it, we'll handle it.
Your own ecommerce pick and pack team on the floor
A named brand ambassador lives where your orders are picked and packed — your eyes and ears enforcing your standards, not a ticket queue.
Dedicated brand ambassador
Knows your brand, your SOPs, and your packing spec — and holds the floor to them on every order.
In the warehouse
Watches your inventory arrive, your kits get built, and your orders ship — flagging and fixing issues before your customer does.
Reachable anytime
A direct line by Slack, phone, or in person — a real person close to your orders, not an offshore queue.
Scaling omnichannel brands trust Handled to pack it
Established brands that switched their pick and pack to Handled and kept control of every order.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Built for brands where the delivery experience is the brand
Some categories live or die on presentation, accuracy, and careful handling. Handled runs fulfillment to your spec — packaging, kitting, inserts, returns — so the unboxing your customers get is the one you designed.
Apparel & Accessories
Size and color variants, high SKU counts, branded unboxing, and easy exchanges — handled to your spec.
Health & Wellness
Supplements and wellness products picked and packed accurately, with careful handling and your packaging rules.
Cosmetics & Beauty
Brand-defining unboxing, careful handling, and consistent presentation — the experience your customers expect.
Food & Beverage
CPG-ready handling and packaging built around your product’s needs, with the accuracy and speed to match.
Pet
Bulky and bundled pet products handled with workflows shaped to your catalog, not a one-size template.
Home & Lifestyle
From fragile to oversized, your home and lifestyle goods get packaging and handling tuned to your brand.
One live view across every 3PL pick and pack channel
Built for omnichannel brands selling across carts and marketplaces at once. Orders, inventory, tracking, and returns sync in real time — so nothing gets picked or packed in a black box.
Pick and pack accuracy, guaranteed in writing
Handing off fulfillment shouldn't mean hoping it goes well. Our core commitments are written into your contract — and if we miss, we cover the cost to fix it. Proof that handing off doesn't mean losing control.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Simple, transparent eCommerce fulfillment pricing
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Pick and pack fulfillment questions
01How much do pick and pack fulfillment services cost?
Pricing is usage-based, so you only pay for what you use — storage, per-order fulfillment priced to your packaging and kitting rules, and shipping by carrier and service level. No fixed platform fees, no surprise charges. Whether you ship 100 or 1,000 orders a day, pricing scales with you. Send your volumes and we'll quote back in 24 hours.
02What does the full pick and pack fulfillment service include?
We pick, pack, and ship every order to your exact spec and SOPs — your packaging, inserts, and kitting rules — with 100% order accuracy guaranteed in writing. Orders placed by 12 PM ship same-day, kits and bundles are assembled to your rules, and returns are handled to your policy and restocked same day.
03How do your pick and pack services stay accurate at volume?
Accuracy is checked and logged per order, with a dedicated in-warehouse brand ambassador holding the floor to your standards as your volume grows. We back it with a 100% order accuracy guarantee in writing: if Handled makes a mistake, Handled covers the cost to fix it. You keep the certainty; we take the risk.
04Can I tour the pick and pack warehouse where my orders are packed?
Yes. It's your operation, so you can walk the floor anytime — inspect your inventory, watch a kit or branded order get packed, and meet the team that handles your brand day to day. Full warehouse access is the strongest proof that handing off pick and pack never means losing sight of it.
05Can a warehouse pick packer handle high-volume omnichannel picking and packing?
Yes. Handled is built for scaling omnichannel brands selling across carts and marketplaces at once. Orders from every channel sync into one live view and are picked and packed to your spec, with real-time visibility and proactive exception alerts so nothing sits in a queue you can't see, even at peak.
See your ecommerce pick and pack fulfillment run to spec
Outgrown your current 3PL, or watching accuracy slip at volume? Switching is easy, and every order stays packed exactly how you'd pack it. Get a quote back in 24 hours.
Get your pick and pack quote
A few details and we'll write back within 15 minutes.